Lune & Wild

Find answers to common questions with the Lune & Wild Support Hub. From managing your orders and subscriptions to delivery, ingredients and meal guidance.

Lune & Wild Support Hub

Are the ingredients in our products organic and where are they sourced from?

Do our products contain any allergens?

Is your food nut-free?

Do you have breakfast options?

Is your meat Halal?

What cooking pots do you use?

What's your hygiene rating?

Do you have any new dishes coming soon?

I can't find my little ones favourite meal?

My baby has a cows milk allergy, which meals are suitable?

Are your meals nutritionally balanced?

Food & Ingredients

Why do I need to order a minimum of 8 items? I’d like to try your food before committing.

What are your delivery days?

How much is our delivery fee?

Do I need to be home?

My meals arrived defrosted—what should I do?

Is our packaging recyclable?

What methods of payment do we accept?

Where do you delivery to?

When is my delivery slot?

Do we accept returns if you are not satisfied with your product?

How to handle Dry Ice?

Do you sell gift cards?

I have an order issue that isn't listed?

Orders & Delivery

How should I store my baby's meals?

How long do your products last?

Storage

How do you heat up our products? What if I don't have a microwave?

How many portions are in the baby cubes pack?

How long does the food last after is it delivered?

How many cubes do I feed my baby?

How do I take the food on the go?

Can I take your meals away with me? (both UK and aboard)

How long is the food safe to consume once defrosted?

What if the meal pot portion size is too big for my toddler?

Are the meals frozen?

Preparation & Serving

How many cubes do I need to order to start weaning?

Are the purées enough for my baby as a complete meal?

I want to start weaning my baby early what do you recommend?

Are you meals nutritionally balanced?

Weaning

Do I have to sign up for a subscription?

How does a subscription work? Can I change my dishes for my next box? How do I cancel?

Do you offer any discount codes?

Subscribe & Save

All articles

Categories

Food & Ingredients

Orders & Delivery

Storage

Preparation & Serving

Weaning

Subscribe & Save